We need to do good things for our patients first, before we can expect that they will want to do good things for us. It was starts with reciprocity and the golden rule of: treat others the way you want to be treated. Dr. Rich Madow is back with us today to give us his insight on multiple ways to create a memorable patient experience. He dives in on the 3 first impressions a patient has, and how we can make those the best for that patient. 

Co-founder of The Madow Center for Dental Practice Success, author of over one thousand published articles, in-demand speaker, and a Dentistry Today’s “Leader in Dental Education” for over ten years running, Dr. Rich Madow has been helping dentists and team members succeed for over thirty years.

Dr. Rich has lectured to standing room only crowds in practically every major city in The United States, Canada and beyond. Known for his hilarious, spontaneous style and content packed programs, he loves teaching dentists and team members how to enjoy their careers, super charge their practices, define and create their own personal success, increase profitability, and have more fun than ever before.