GOTT Podcast

Creating a Memorable Patient Experience with Dr. Rich Madow

April 12, 2021

We need to do good things for our patients first, before we can expect that they will want to do good things for us. It was starts with reciprocity and the golden rule of: treat others the way you want to be treated. Dr. Rich Madow is back with us today to give us his insight on multiple ways to create a memorable patient experience. He dives in on the 3 first impressions a patient has, and how we can make those the best for that patient. 

Co-founder of The Madow Center for Dental Practice Success, author of over one thousand published articles, in-demand speaker, and a Dentistry Today’s “Leader in Dental Education” for over ten years running, Dr. Rich Madow has been helping dentists and team members succeed for over thirty years.

Dr. Rich has lectured to standing room only crowds in practically every major city in The United States, Canada and beyond. Known for his hilarious, spontaneous style and content packed programs, he loves teaching dentists and team members how to enjoy their careers, super charge their practices, define and create their own personal success, increase profitability, and have more fun than ever before.

Madow.com

rich@madow.com

Dumb Things That Smart Dentists Do with Dr. Rich Madow

March 26, 2021

Dr. Rich Madow is with us today to share 4 dumb things that smart dentists do. Are you doing any of these in your practice?!

Co-founder of The Madow Center for Dental Practice Success, author of over one thousand published articles, in-demand speaker, and a Dentistry Today’s “Leader in Dental Education” for over ten years running, Dr. Richard Madow has been helping dentists and team members succeed for over thirty years.

Dr. Rich has lectured to standing room only crowds in practically every major city in The United States, Canada and beyond. Known for his hilarious, spontaneous style and content packed programs, he loves teaching dentists and team members how to enjoy their careers, super charge their practices, define and create their own personal success, increase profitability, and have more fun than ever before.

Madow.com

rich@madow.com

Get Better Treatment Acceptance by Finding Someone’s Joy Point

March 12, 2021

We’re taught in dentistry to find someone’s pain point. But what if we focus on the joy point instead?

Pain points in life and in dentistry are things you’re running away from. Joy points are much more motivating and should be where all our focus is. A joy point is running towards something you like; it energizes you and it can help you.

When you find something in your patients mouth that needs work, are you talking in corrective/clinical terms about fixing that bad thing? Or are you showing them the benefits of having it fixed? Having this mindset shift on how to communicate with your patients can complete change the situation for the better. Focus on their joy points rather than the pain points.

3 Steps for Building a Profitable Dental Practice of Your Dreams with Steve Anderson

March 5, 2021

When building a dental practice, being profitable is always one of the main goals. Steve Anderson is with us today to discuss 3 steps to get you there:

1. FISTS (FICO score, Intelligent spending, Satisfy passion, Time for relationships, Savings)

2. Real Estate Broker

3. Accountable Professionals

Build a solid foundation so that you can build the profitable dental practice of your dreams!

In everything he does, DentalEase author Steve Anderson loves to impact others and leave a lasting legacy of improvement. For dentists, that means showing them how to renovate or construct the dental practice of their dreams, save at least ten thousand dollars in the process, and build a dental practice that is stress-free and profitable. The result of 30 years of passionate effort, the DentalEase program is Steve’s not-so-secret weapon to practice perfection, and he’s here to share his method  s with the world.

His singular goal is to make any dentist’s dream practice a reality. Starting his construction career in 1984, he has specialized in building dental offices since 1997 through his company Denco Dental Construction Inc. In that time he worked with over 1,000 dentists, assisting them in designing and building the dental office they have always dreamed of owning and practicing in. Anderson is the only general contractor in Arizona who is endorsed by the Arizona Dental Association. He also provides CE credits for seminars which he teaches at dental schools and special engagements.

His new book, DentalEase: The Essential Guide to Creating the Stress-Free and Profitable Dental Practice of Your Dreams, is a detailed written account of his expert knowledge on the subject. The goal of this essential guide is to assist dentists in making educated decisions effortlessly and minimizing the painful (and expensive) lessons many experience.

Steve knows how to create a dream dental practice from the ground up, literally, so dentists can achieve their goal in their practice that fits their vision. He knows first-hand how hard it is for dentists to figure out where to start or how to build the practice they envision on their own. Dentists have found the guide they’ve been looking for, calling DentalEase, “An incredible encyclopedia on how to attain success.”

dreamdentalpractice.net

Why and How to Let Someone Go

February 18, 2021

As soon as you begin to wonder if someone is a fit, they’re probably not. When you keep someone who’s a heroic jerk (Really productive but bad team member), that person is bringing everybody else’s productivity down. And what message are you communicating to your team, practice, customers, by doing that? 

As Maya Angelou once said, “when people show you who they are, believe them.”

Helping Team Members Become More Engaged, and Perform at a Higher Level with Jeff Richins

February 5, 2021

When employee engagement is down, do you think to check the employee or the leader? Empowerment is on the employee, engagement is on leadership. It’s critical to understand who your employees are, and what motivates them in order to drive engagement and performance. Jeff Richins is with us to talk about how we can help team members become more engaged, and perform at a higher level.

Jeff Richins is the President and CRO of Cambeo. He’s responsibilities include leading out all day-to-day operations and overseeing all sales activities and partnerships. Over his career, he has founded or has been a founding employee of 5 technology companies including Cambeo Dental. He is passionate about building products and creating systems that solve pain and help organizations grow. He lives in Utah with his wife, 5-year-old daughter and 2-year-old son. He loves to snow and water ski. Jeff graduated from Utah Valley University with a BA in Behavioral Science, psychology emphasis.

cambeodental.com

Dental Tax Savings with Derick Van Ness

January 19, 2021

Today we are talking with Derick Van Ness about Dental Tax Savings and ways you could be saving each year, and putting more into your pocket. Derick brings some great ideas to the table that you can start implementing in your practice, today!

Derick is a Wealth Strategist who is passionate about helping people reach their full potential. His company, Big Life Financial, is focused on removing the mystery and misinformation surrounding money and financial strategy so people can live their BIGGEST LIFE!

Derick believes that each person has something unique and valuable to contribute to the world, but that most people are never able to express that gift due to fear, doubt, or worry related to money. His mission is to eradicate that fear and fundamentally change the way that people think about and utilize money within the next generation.

Derick’s company can help anyone but is specifically focused on small business owners, and has already helped 1000’s of them to create financial certainty and confidence. He is a straight shooter and has an uncanny ability to explain complex concepts in a simple way that allows clients to see massive results!

In his free time, Derick enjoys racing sailboats, creating art, and competing in West Coast Swing dancing. He currently lives in his hometown of Draper, Utah after spending 20 years away living all over the US including: Washington DC, Brooklyn, Texas, and Southern California.

biglifefinancial.com/appointment

Practice Development- Launching Specialty Services with Amanda Wilson

January 6, 2021

Today we are with Amanda Wilson talking about launching specialty services and what it can do for you, your practice, and your clients!

Amanda Wilson is an orthodontist/dental consultant and dental advisor by profession. After 10 years in private practice in the San Francisco Bay Area, she created StraightSmile Solutions® as an orthodontic consulting company that directly services dentists, dental specialists, and dental labs and their unique needs.  Amanda can consult on any orthodontic service, process, vendor or procedure but ultimately her core values are airway-focused (AirwayDontics™), non-extraction, non-surgical, early orthodontic treatment (My Phase 1 Smile™). Orthodontic lab fees are a concern, so through Bid My Ortho Lab™, she matches doctors and treatment plans with the best, lowest-price orthodontic lab solution. 

She lives in Honolulu and loves spending time with her husband and her school-aged kids and volunteering as a Junior Girl Scout® Leader and for USA Swimming® as a Stroke and Turn Judge.

At StraightSmile Solutions®, their goal ultimately is to educate doctors to create healthy and happy smiles.

Amanda offers every guest who mentions the GOTT podcast a complimentary consulting session. They can schedule this here: www.straightsmilesolutions.com/contact

Why Would a Dentist Want to Own Their One Real Estate? With Austin Hair and Nathan Palmer

December 9, 2020

Why would a dentist want to own their own practice? There are many benefits such as: not paying rent to someone else and paying off their mortgage, the benefit of appreciation and the value of the building, benefits in cost control and more. We are excited to have Austin Hair and Nathan Palmer with us today to talk about real estate investment in the dental industry.

Austin Hair is a partner at Leaders Real Estate Development. He is a former professional wakeboarding athlete for 12 years. Austin began investing in real estate at age 23, and started and sold 3 gyms between 2013 and 2019. He is the podcast host of Real Estate Secrets for Healthcare.

Nathan Palmer has 13 years of experience in commercial real estate and is the founder of Leaders Real Estate Development/ He’s also the podcast co-host of Real Estate Secrets for Healthcare.

ahair@leadersre.com

npalmer@leadersre.com

How Telemedicine Can Increase Revenue and Market Share with Dr. Michael Greiwe

December 1, 2020

Telemedicine allows us to compete in a mobile world where people want something done immediately. It allows us to get new (and returning) patients through the door very easily and efficiently. Two key early steps to getting telemedicine started in your practice that Dr. Greiwe shares with us are:

1. Choose a champion

2. Choose the right platform

Listen in today how telemedicine can increase revenue and patient acquisition in your practice.

Dr. Michael Greiwe is a surgeon by day and tech guru by night. He is a practicing orthopedic surgeon with OrthoCincy, near Cincinnati, Ohio, and the founder of the OrthoLive and SpringHealthLive telemedicine platforms. The platforms allow medical practices to deliver telemedicine visits through real-time HIPAA compliant video conferencing between provider and patient – increasing practice revenue, efficiency and patient satisfaction.

Dr. Greiwe is a nationally recognized expert on how telemedicine technology is changing the practice of medicine. TV news stations and podcasts across America have interviewed him about the future of telemedicine, and how to use it to improve the patient experience.

mikegreiwe@ortholive.com

info@ortholive.com

Episodes featuring Chuck by himself (with no guest interviewed) will include the title along with, in the bottom of the episode image, the book that the content relates to:
MMIKYB (Making Money Is Killing Your Business)
WEAAABI (Why Employees Are ALWAYS A Bad Idea)

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