GOTT Podcast

Working Smarter Not Harder Through Virtual Smile Consults with Dr. Joyce Kahng

April 16, 2020

Virtual Smile Consults is a HIPAA compliant platform where potential patients can send a selfie of their teeth and a picture of their face to get a personalized consultation without ever having to leave the comfort of their home. Dr. Joyce Kahng is with us today to share with us her use of Virtual Smile Consults, and the benefits it has to her practice and patients. 

Dr. Joyce Kahng is a cosmetic dentist practicing in Costa Mesa, California and an Assistant Clinical Professor at USC Dental School. She differentiates her practice by being active on Instagram as @joycethedentist and also by utilizing Smile Virtual to help patients build confident smiles.   She was recently named one of America’s top 40 dentists under 40: “the best, most innovative, and most interesting young dentists in America.”

Medical Insurance Reimbursement and Dental Sleep Medicine with Jan Palmer

April 10, 2020

One of the biggest things that we see is people treating for sleep apnea without the proper diagnosis. That will not only get the dentist in a lot of trouble, not just with the insurance company, but their licenses could also be on the line. Jan Palmer is with us today to talk about proper medical insurance reimbursement in the Dental Sleep Medicine world.

Jan has spent nearly 20 years navigating thru the dental-medical world, developing strategies designed to connect the essential services patientsrequire to the well-deserved insurance reimbursement.

Since 2001, she has educated offices throughout the county on how to establish functional and sustainable dental sleep medicine practice management skills and billing protocols. Educating on proper document and ethical billing strategies for Medicare and private insurance. She keeps her skills sharp by putting practice into theory every day.

In addition to speaking and consulting, she is a co-founders of The Dream Sleep Apnea Team, LLC., ( and currently holds positions with 2 Medicare DME Provider Education/Outreach Groups,  and is involved with several other professional organizations.

Movement Creates the Plan with Dr. Angela Mulrooney

March 31, 2020

At JumpStart 2020, we had the pleasure of talking with Dr. Angel Mulrooney on her journey in Dentistry and her present day career. Angela is a retired dentist who got injured, forcing her into retirement. After her injury, she had to transition from what she envisioned for her life into something else.  She reinvented herself as a business coach for dentists. Now, she’s doing social media marketing as well for a variety of professionals.

Tune in for our talk with Angela, straight from Jumpstart 2020!

The Auto-Pilot Program with Gary Kadi

March 25, 2020

Gary Kadi has four elements that high performing practices are doing differently now which he calls The Auto-Pilot Practice. These four elements focus on dentistry and customer service to utilize platforms for reoccurring tasks. The four elements are: Purpose, people, process and platform. This Auto-Pilot Program will greatly serve your practice!

In addition to being CEO of NextLevel Practice; Gary is a best-selling author, dental industry advocate and a personal advisor to many of the top dentists in the country. Gary’s firm, NextLevel Practice, has been on the forefront of dental practice management for over 20 years. With more than 1B of increased sales, a mission of 30MM people healthier by 2020 and a 9.8 out of 10 speaker rating; Gary Kadi is in the business of improving lives! Gary’s goal is to provide financial security, professional respect and create a deep sense of satisfaction within their practice and personal lives.

The Corona Virus Might Just Make Your Credit Line Disappear

March 13, 2020

As our country, and countries all over the world, are seeing things change left and right because of the spread of Corona Virus, here’s something to consider if you’re a practice owner, or if you know one. The Corona Virus might just make your credit line disappear, and it’s important to think about things like this when the world is experiencing what we are today. 

How Large Dental Practices Can Increase the Quality and Productivity of Patient Care Services Through the Introduction and Use of Clinical Protocols with Dr. Marwan Abou-Rass

March 6, 2020

Clinical protocols are strict instructions or steps that must be followed absolutely without any compromise. These steps are based on the best evidence in literature on how to proceed in accomplishing a task or performing a treatment or a diagnosis. It’s basically a roadmap for the dentist to follow. Dr. Marwan Abou-Rass is with us today to discuss how large dental practices can increase the quality and productivity of patient care services through the introduction and use of clinical protocols. 

Dr. Abou-Rass holds a master’s degree in Dental Science in Prosthodontics, a certificate in Endodontics and a Ph.D. in Higher Education from the University of Pittsburgh, Dr. Abou-Rass served as Endodontic Department Chairman and Director of the Advanced Endodontic program at the University of Southern California, School of Dentistry (1971-2000) and Director AEGD program at (2000-2012). He is now USC Professor Emeritus, practicing endodontist and publisher of 

During the past few years, Dr. Abou-Rass has been focusing on his continuing education courses on the global problem of substandard care in endodontics and the reasons for the decline in the quality of endodontic education and practice.

 Because general practitioners in the USA and Canada do about 75 to 80% of endodontic treatments, he believes that the introduction of clinical protocols in endodontics helps in improving the quality, efficiency, and productivity of general dentistry practices. In his educational career, Dr. Abou-Rass developed three clinical protocols in endodontics specifically written for General Practitioners 

  • 4R Operational Diagnosis Protocol
  • Composite Post and Core Buildup Protocol
  • Endodontic Treatment Finalization Protocol 

Recently he produced two online continuing dental education master class series. The fist is “ Best Practices In Cracked Teeth Management “ An online five parts series totaling 14 hours of detailed information about his philosophies and approaches in endodontics and the relationship with cracked teeth. The second Master class series is “Advanced Diagnostics for Dental Hygiene Practice.” An online six parts series are totaling 6 hours of endodontic knowledge especially developed for Dental Hygienists. 

How to Avoid Associate/Partner Pitfalls with Doug Fettig

February 28, 2020

If you’re able to avoid associate/partner pitfalls, you are already ahead of the game. Tune in today as we have a very special guest, Doug Fettig, going over 5 different ways to avoid associate/partner  pitfalls that everyone can implement into their practice.

Doug Fettig is a CPA who has spoken at numerous dental seminars, academies, study groups, and vendor forums around the country and is known for his energetic, engaging, and entertaining speaking style. His insight allows him to effectively communicate business, management, and leadership concepts. As a dental business advisor, he is adept at collaborating with dental practices to help dentists grow their practices and increase their profitability.

Differentiating Yourself as a Doctor Through Instagram with Dr. Joyce Kahng

February 13, 2020

Social Media is not something that is taught in Dental School. Differentiating yourself as a doctor through Instagram can do wonders for your practice and we are lucky enough to talk with Dr. Joyce Kahng about the do’s and don’ts when using Instagram for your practice.

Dr. Joyce Kahng is a cosmetic dentist practicing in Costa Mesa, California and an Assistant Clinical Professor at USC Dental School. She differentiates her practice by being active on Instagram as @joycethedentist and also by utilizing Smile Virtual to help patients build confident smiles.   She was recently named one of America’s top 40 dentists under 40: “The best, most innovative, and most interesting young dentists in America.”

How to Make More Money in Less Time and Get Off the Treadmill with Dr. Anissa Holmes

January 31, 2020

The idea of making more money in less time is not something you were taught in dental school. What if it were possible? What if you could make MORE money in LESS time? It is very possible, and we are here today to talk about how to get off the treadmill, and how you can more more money in less time.

Dr. Anissa Holmes, a Dentist, Business Acceleration Coach, Social Media Strategist, and Best Selling Author is a leader in the dental industry. Dr. Holmes has coached and advised coaches, million dollar practice owners, and startup practices. Based on her massive success, Dr. Holmes has been featured in top dental publications, such as Dental Economics, Dentistry IQ, and Dental Products Report, and has been featured as one of the top 25 Women in Dentistry. Dr. Holmes has also been featured in the TOP selling business books The 30-Day Book and Rise of the Youpreneur.

Focus on People: 3 Reasons Why This is the Key to a Successful Business w/ Pat Rigsby

January 28, 2020

Focusing on people in and around your business is key to being successful. Pat Rigsby is with us today to discuss 3 different reasons why focusing on people is key to success in your business, and what you can do to make the people around you feel valued, important, and cared for. 

Pat Rigsby is a dad, husband, business coach, entrepreneur & author. He’s built over 25 different businesses, including 2 Entrepreneur Franchise 500 award winning franchises. Today he coaches entrepreneurs to create their Ideal Business, one that allows them to earn more, have a greater impact, and enjoy more freedom to live the lives of their dreams. He’s here today to share his insight with you to help you build the business of your dreams.

Episodes featuring Chuck by himself (with no guest interviewed) will include the title along with, in the bottom of the episode image, the book that the content relates to:
MMIKYB (Making Money Is Killing Your Business)
WEAAABI (Why Employees Are ALWAYS A Bad Idea)

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