GOTT Podcast

101 Ways to %#@! Up Your Dental Career Part 2 w/ Dr. Sten Ericson

April 28, 2019

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Outside Eyes, Soft Skills, and Knowing Your Limits.

These are 3 keys to success that we will explore today. Understanding that as the business owner, you need to be able to nurture talent, create an environment of trust, and follow through on your vision, is just about as important as all of the process that you have in place. People have an annoying habit of being human, but we are here to help you navigate the water of business ownership with ease.

By bringing outside eyes into your business, you will find ways to grow your business!

Dr. Sten Ericson owns 2 practices with a team and patient base that has quadrupled in size over the last 4 years. He is a Kois graduate and a board member of the AACD’s Public Education Committee, along with maintaining memberships with a variety of dental academies. He and his wife reside in Santa Barbara with their 2 boys.

The Importance of Relationship with the Team and with Patients with Dr. Wayne Kerr

April 24, 2019

There’s no question that dentistry is all about establishing long term relationships. People buy from people they know, they like and they trust.  Let’s provide our patients with a mountaintop experience from beginning to end. And that requires the engagement of every member of your team.

Dr. Wayne Kerr earned Mastership in the Academy of General Dentistry and was honored in 2011 with its presentation of the Life Long Learning and Service Recognition Award.

He has been awarded Fellowship in both the American and International Colleges of Dentistry, as well as the Pierre Fauchard Academy.

Dr. Wayne is a member of the Hinman Dental Society, an Honored Fellow of the Georgia Dental Association, and an Adjunct Associate Professor for the University of Alabama’s School of Dentistry in Birmingham.

Whether he’s in the operatory or speaking to other professionals, his goal is to advance the profession to better serve his fellow man.  Learn more about Dr. Kerr at

The importance of having a “Big Why” to Guide Your Business w/ Duane Tinker

April 21, 2019

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Everyone knows that having a “Big Why” is incredibly important, but how does that translate into your business? As Duane says, “Your Big Why gives you a sense of fulfillment from what you’re doing.”

Duane Tinker is a nationally renowned consultant who helps dentists establish and maintain their compliance and risk management programs. Duane has inspected hundreds of dental offices and thousands of dental records. He is a Subject Matter Expert sought by attorneys nationwide who represent dentists in civil and criminal Medicaid related actions. A former state board investigator turned consultant “Tink” applies his knowledge and experience to helping make dental offices safer for dentists, their patients and staff. Tink also has a podcast called Talking With The Toothcop. You can find it on iTunes or at

How to Get Your Entire Team to Share in Building a Great Practice with Dr. Gordon Christensen

April 17, 2019

What does true leadership in a practice look like?  When we go to dental school, we’re not taught how to run a business. We’re not taught how to delegate.  We are taught that everything revolves around us and how important we are to the practice. So we get the wrong idea of how to run a practice and feel that we have to make all of the decisions ourselves.  Why are dentists so bad at delegating?

Dr. Gordon Christensen is Founder and Chief Executive Officer of Practical Clinical Courses(PCC), Chief Executive Officer of Clinicians ReportFoundation(CR),and a Practicing Prosthodontistin Provo, Utah.

Early in his career, Gordon helped initiate the University of Kentucky and University of Colorado dental schools and taught at the University of Washington.

Currently, he is an Adjunct Professor at the University of Utah, School of Dentistry.  Gordon has presented thousands of hours of continuing education globally, made hundreds of educational videos used throughout the world, and published widely.

Think Like A Journalist – Practice Building & Strategic Planning w/ Carrie Webber

April 14, 2019

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Yes you are a Dentist, you came up through school, it’s what you know, and what you love. However, now you own your practice, or maybe multiple practices and that makes you a business owner. While we all love our craft, we need to take some time and think like a business owner, just enough to make your life easier and better.

Carrie Webber is Chief Communications Officer and co-owner of Jameson, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. Carrie is a contributing author to multiple publications on the topics of dental business, leadership and team development, as well as a presenter on these topics to dental professionals nationwide.

What Needs to be Done Before You Open Another Location with Steve Parker

April 7, 2019

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Understanding that while your expertise is going to be what gets your business off the ground, you actually practicing Dentistry, might not be what scales it. Today we sit down with Steve Parker to discuss the process of scaling, and how that actually looks for you, the Dentist, and Business owner.

Steve Parker is the President/CEO of The Profitable Dentist, LLC and Editor-In-Chief of The Profitable Dentist Magazine, where he brings a renewed energy to continuing the work of founder, Dr. Woody Oakes. Under his leadership, The Profitable Dentist has grown to be the nation’s most read periodical for dental practice owners, by delivering the kind of relevant, high-value content they demand at every transition point throughout their career, from student through retirement.

In addition, Steve has expanded the annual “TPD Practice Owners Conference,” to reach the largest online audience of dental professionals ever and is aggressively building the largest online learning management resource for post-dental school practice education and CEU credit in the country.


March 31, 2019

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Jacob (Jake) Puhl earned his MBA from Xavier University and has now started, owned, and served as CEO of several seven-figure businesses. Among them, he started Firegang Dental Marketing in 2010, building that company up to one of the most successful marketing companies in dentistry; he left in 2016, having helped thousands of dentists build practices new patients love. In 2016 Jake met Marc Cooper and they founded the Dentist Entrepreneur Organization (DEO). As current President and CEO of the DEO, Jake works exclusively with emerging-market group dental practices by building a community of like-minded group practice owners. Jake gives group practice leaders the resources and support they need to move from disjointed “dots on a map” to unified, thriving dental group enterprises by “Thinking like a CEO.”

Lower Prices, and Higher Production Doesn’t Always Mean Higher Profits w/ Lois Banta

March 24, 2019

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How is being part of a PPO hurting you? Lois Banta and I dive into the web that is PPO insurance, what it means to you, how it effects you, and how it effects your patients. How is being part of a PPO hurting you? Lois Banta and I dive into the web that is PPO insurance, what it means to you, how it effects you, and how it effects your patients.

Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management.  Lois has over 32 years of dental experience and consults and speaks both nationally and internationally.  She is the new owner and CEO of The Speaking Consulting Network, and a member of ADMC and AADPA.

1. How to “Get Off the Treadmill” of PPO insurance.  I can discuss, creating a plan, fine tuning verbal skills, taking the power back and designing strategies to prevent loss of patients and loss of income.  It is a personal passion of mine.  The conversations lean toward: scheduling, collections and verbal skills discussions…and the hidden costs to the practice of participating in PPO plans.

More Women Than Ever are Becoming Dentists! What New Ideas are They Bringing with Them? With Anne Duffy

March 17, 2019

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Emotional Intelligence, Empathy, and Top Tier Skill Sets. These are just a few things that the influx of women into dentistry will bring. Anne is helping dentists get their ideal lifestyle out of their business, and shines a light on several new ways to understand what is happening in multiple aspects of dentistry.

Anne Duffy is a graduate of The Ohio State University and a practicing Dental Hygienist in Charlotte, NC. She is the owner, editor and publisher of Dental Entrepreneur magazine with the goal of providing new dentists the assistance they need to maximize their careers as successful businessmen and women serving their profession. Anne’s newest creation is DeW Life magazine (standing for Dental entrepreneur Woman). She is a cultural activist leading a movement to inspire, highlight and empower all women in dentistry.

What is the BEST way to Implement an Incentive Program in your Practice? With Dr. David Rice, DDS

March 10, 2019
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Dr. David Rice is the Founder of the nation’s largest student and new dentist community, IgniteDDS and he travels the world speaking, writing and connecting today’s top young dentists with tomorrow’s most successful dental practices. He also maintains a team-centered, restorative and implant practice in East Amherst, NY. With 23 years of practice in the books, he has completed curriculums at the Spear Center, The Pankey Institute, The Dawson Center and the school of hard knocks…

Episodes featuring Chuck by himself (with no guest interviewed) will include the title along with, in the bottom of the episode image, the book that the content relates to:
MMIKYB (Making Money Is Killing Your Business)
WEAAABI (Why Employees Are ALWAYS A Bad Idea)

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